Please note that delays in shipping times can be expected due to COVID-19

Shipping and Handling – International Orders

Please note: Due to the pandemic, serious delays in shipping times for international orders can be expected. We warmly advise customers not to choose registered airmail when other options are available. We thank you for your patience and apologize for the inconvenience

Shipping costs on international orders are calculated automatically by the Israel Postal Company system, according to weight and destination.
All orders are shipped via the IPC. 


Shipping Options

·  Eco Post - recommended!
   Up to 2 kg
   Not available for all destinations
   Tracking available 2-3 days from shipping confirmation
   Shipping time: approx. 2-3 weeks from shipping confirmation

·  EMS - Express Mail Service
   5-20 kg
   Tracking available 2-3 days from shipping confirmation
   Shipping time: approx. 10 business days from shipping confirmation

·  Registered Airmail
   Up to 5 kg
   Partial/unavailable tracking depending on destination
   Shipping time: approx. 3-4 weeks from shipping confirmation  

Delays can be expected during Jewish and national holidays, university holidays, the Israeli Book Month (June), and special online offers.
Shipping in the UK is handled by Parcelforce Worldwide.
Please note: Magnes Press has no control over delays caused by the postal service or tax authority but will look into any problems or delays if necessary.
Providing a full and accurate delivery address (including phone number and postal code) and tracking packages with the track & trace service can help orders arrive quickly.
Orders are dispatched within 7 business days.
If you do not receive an order or shipping confirmation email, please check your spam folder. For inquiries please email sales@magnespress.co.il with our order details.
If you do not receive your order within 4 weeks of receiving our shipping confirmation, please check the shipping status on your local postal service website using the package tracking number (not always available).

Customs

Depending on the value of your order and your specific country, you may be charged customs or import duties once your parcel arrives in your country. These fees must be paid by the customer and will not be covered by Magnes Press.

As these charges are set by your country and vary between orders, we are unable to predict what the charges may be. Please check with your local customs office before placing your order.