Is the website secure?

Yes, the Magnes website is protected by advanced SSL technology.

How long will it take for my order to arrive?

Preparing orders for shipping usually takes 1-4 business days (delays may occur during Jewish holidays and the Hebrew Book Month).

Magnes Press has no control over the time it takes for the postal service to deliver packages to customers. An accurate shipping address, including zip code and phone number, can improve the chances of a fast delivery.

We make every effort to dispatch orders as soon as possible.

Can I have my order sent outside Israel?

Yes, we ship abroad. When you place your order and fill in an address outside Israel, the prices will be changed to US dollars and shipping options and prices will appear according to weight and destination.

Can I receive my books at the press bookshop instead of paying for delivery?

Yes, our offices are located in Jerusalem, on the Givat Ram Campus of the Hebrew University, in the Sherman Building. Self-pick-up is free of charge.

Parcels can be picked up on Sun-Thurs, between 8:30 am and 3:30 pm.

How do I check the status of my order?

After completing your purchase you will receive a confirmation email.

For self-pick-up, you will receive another email with a notice that the order is ready.

For deliveries, you will receive another email with a tracking number.

What do I do if I receive a damaged book?

We make every effort to provide our books intact. However, on rare occasions a damaged book can go unnoticed.

If you receive a book with any kind of flaw please send as an email with your name, contact details, description of the flaw and the date of purchase.

Please also attach an invoice and a picture of the damaged book.

Can I get a refund for an online purchase?

Yes, for a printed book purchased on the website. An order can be cancelled under the following conditions:

The customer must return the book(s) to the press within 14 days after placing the order. The book(s) must be intact and unused.

A copy of the invoice must be enclosed with the book(s).

The credit card with which the order was initially placed will be reimbursed.

Shipping fees will not be reimbursed.

Our system does not save credit card information. In order to reimburse your credit card we will require the details of the card with which the order was initially placed.

Can I get a refund for an e-book?

Under no circumstances do we refund for e-books. The reason for this is that e-books are available for use immediately upon purchase.

What do I do if a book I am interested in is out of stock?

Some books are temporarily out of stock until they are reprinted. However, others may not be reprinted for the time being.

We understand the significance of these books and make efforts to make them available, if not in print then as e-books.

We will be happy to hear from you regarding books which are out of stock (please click NOTIFY ME WHEN AVAILABE). Please specify your need for the book (scholarly, course reading list, general interest, etc.) and if you know of others interested in it. We will take this information into consideration if an opportunity for reprinting the books arises.